Email security training

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Software Used: Articulate Rise, Vyond (GoAnimate), Adobe Audition

To meet a company-wide need for training on email security, I worked with the Information Security department to produce a training that would teach people how to identify spam & phishing emails as well as teach team members how to properly handle such emails. After finding that many team members were susceptible, the training team identified that there was no formal training any team member has received in order to defend themselves against phishing attacks.

NEEDS IDENTIFIED:

  • Understanding the difference between spam emails and phishing emails

  • Understanding key characteristics of phishing emails

  • Understanding how to properly report phishing emails

FEAUTURES

ANIMATED VIDEOS

Software Used: Vyond (GoAnimate), Adobe Audition

During the development stage, the team decided that animated videos would be the most helpful. The goal was to use the combination of visuals and audio to reinforce the information for learners.

The course includes multiple videos.


design elements

Software Used: Vyond (GoAnimate)

To increase engagement, I created GIFs within Vyond in place of traditional text. The added color and animation captures the attention of users so that they aren’t overloaded with text throughout the entire course.

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ASSESSMENT

An assessment was included to ensure engagement. The correct answers were not given when incorrect. To further ensure there was a full understanding of the material, some questions include multiple choice answers.

The importance of this subject matter necessitates users fully understanding the ideas before moving on.