Managing supply chain process (storyline course)

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 Software Used: Articulate Storyline, Vyond, Adobe Photoshop, Adobe Illustrator

CONTEXT: This project was created for a large retail company with a robust supply chain department. Within their supply chain department, there are multiple teams and none of them have a streamlined onboarding or training process. Training typically occured on manager to direct report basis with information passed around like “tribal knowledge” rather than unified information across the whole comapny. This training aimed to provide a standardized onboarding for the supply chain department. The training branches into six distinct sections to cater the training to specific teams within the company’s supply chain department.

OBJECTIVES:

  • Streamline training across all supply chain team members in the US to avoid having teams having their own process that was separate from others.

  • Provide resources to train team members on different tools and softwares needed in their roles.

FEATURES

Storyline course branching

This course branches into six distinct sections depending on the job role of each person taking the course. To accomplish this, I created a main menu that starts the branching to each section. Users have the choice to return to the main menu to learn about other sections or to complete the course.

Image 1: Storyline wireframe
Image 2: The main menu
Image 3: The main menu with Storyline hover states, layers, and branching shown.

NARRATIVE BASED TRAINING

This course was driven by the narrative of team member’s taking the course being a secret agent on a mission. Each secret agent reported to different task forces, or teams, within Supply Chain. In the course, you are guided by a character who walks you through each department and each software tool in a conversational manner. Having a story and theme throughout the course is something I believe supports engagement for audience members.

ANIMATED VIDEOS

In addition to using many of Storyline’s powerful features, I used Vyond to create over 50 engaging animated videos that are integrated into the course. The videos included Vyond’s Voice AI feature in order to create the voiceover in a quick fashion. I believe the combination of videos and graphics integrated into Storyline create a powerful, engaging course that will catch user’s attention.